All products that have been opened or used cannot be exchanged or returned.
Exception: production error.
Complaints about the contents of the package must be reported to us within 48 hours, including photos.
Returns are permitted if the goods are in their original packaging and unused.
Return period is 10 days from receipt (delivery).
Return shipping is at your expense. If there is an actual reason for the complaint, you will receive a voucher worth the postage costs.